Disclaimer


2679981 Ontario Inc. operating as Hockley Valley Resort provides various Internet web sites. Your use of these web sites is subject to the following terms and conditions. Your use of these web sites constitutes acceptance of these terms

Hockley Valley Resort Terms and conditions


Use of Materials on Hockley Valley Resort Web Sites


Hockley Valley Resort maintains web sites for your personal entertainment, information and education. The trademarks, service marks, brand identities, titles, characters, trade names, graphics, designs, copyrights and other properties appearing within Hockley Valley Resort’s web sites are protected intellectual properties used by Hockley Valley Resort and/or its related companies. These properties may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except that you may, for personal and non-commercial use only, download one copy onto your personal computer. In order to protect these valuable assets, Hockley Valley Resort must prohibit other uses without its prior written consent. Except as expressly provided above, nothing contained herein shall be construed as conferring any license or right under any copyright or other intellectual property right.

Copyrights

You should assume that everything you see or read on Hockley Valley Resort’s web sites is copyrighted unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on Hockley Valley Resort’s web sites without the written permission of Hockley Valley Resort. Hockley Valley Resort neither warrants nor represents that your use of materials displayed on Hockley Valley Resort’s web sites will not infringe rights of third parties not owned by or affiliated with Hockley Valley Resort. Images, photographs, or illustrations displayed on Hockley Valley Resort’s web sites are either the property of, or used with permission by, Hockley Valley Resort. The use of these materials by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on Hockley Valley Resort’s web sites. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

For your complaint to be valid under the DMCA, you must provide all of the following information when providing notice of the claimed copyright infringement:

  • A physical or electronic signature of a person authorized to act on behalf of the copyright owner;
  • Identification of the copyrighted work claimed to have been infringed;
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law;
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

You should be aware that, under the DCMA, claimants who make misrepresentations concerning copyright infringement may be liable for damages incurred as a result of the removal or blocking of the material, court costs, and attorneys fees.


OVERNIGHT STAY TERMS AND CONDITIONS


UPDATE REGARDING PPE

In adherence with regional protocols regarding the wearing of personal protective equipment, please ensure that you have packed a face mask in advance of your visit. Wearing a mask is mandatory in all indoor spaces, resort public spaces and on select attractions, including the Ski Hill. If you do not have a face mask, you can purchase one at the Front Desk when you arrive.


CANCELLATION AND CHANGE POLICY

Please notify us of any reservation adjustments or cancellations at your earliest convenience. Cancellations made within 48 hours of your stay will result in our regular cancellation fees.Outside of 7days – Cancel the reservation or reduce the number of nights: $25.00 fee applied. Inside of 7days but outside of 48 hours - Cancel the reservation: Deposit of $125 per night is forfeited.Inside of 48 hours – Cancel the reservation or reduce the number of nights: Total cost of stay applied


SKI LIFT TICKETS

Lift ticket purchase is subject to availability and are not guaranteed in an effort to help manage on-hill capacity. It is strongly advised to purchase lift tickets at the time of booking your accommodation. Lift tickets can be purchased through a Stay & Ski Package.


TAXES AND FEES

As taxes and fees may fluctuate from the time a reservation is made until the actual stay, and during the actual stay, the total price is an estimate.


RESORT FEE

There is a Resort Fee charged to the stay portion of your bill. This Fee is collected by Hockley Valley Resort in order to partially fund a number of amenities available at the Resort. These amenities include: golf course, and ski hills, terrain park, indoor and outdoor pools and other amenities.


PRIVACY POLICY

As the reservation holder you are the only person that can obtain details of this reservation. If you would like additional individuals to have access, their name must be added to the reservation (please contact the Reservation Department). No information regarding this reservation will be shared otherwise. Please see our Privacy Policy here: https://hockley.com/privacy-policy/


HOUSEKEEPING SERVICES

Your guest room is your sanctuary during your stay with us. To minimize contact, no service staff will enter your room during your stay. Your room will not be refreshed, however, fresh towels and bed linens will be made available by contacting the front desk directly. Rooms will be sanitized with commercial foggers between guest visits.


PARKING

Outdoor parking lots are free of charge.


FITNESS CENTRES, POOL AND HUT TUB ACCESS

The Resort has both an indoor and outdoor pool. The indoor pool, is situated with a hot tub and sauna, adjacent to the fitness centre and change rooms. Pools and Fitness Centre will be closed until further notice to comply with the health unit restrictions due to COVID-19


RULES AND REGULATIONS

By booking your reservation, you are acknowledging that as the Registered Guest you agree to all of the rules and regulations below. Non-Adherence to these rules could affect the return of your security deposit and may result in your eviction from the room you rented and from the property of Hockley Valley Resort. You furthermore authorize Hockley Valley Resort to charge the Credit Card used at the time of check-in for any outstanding charges on your account after your departure.


  • 1) As the registrant of the rented room, you must be at least 18 years of age.
  • 2) As the holder of the registered Credit Card used for the security deposit, you must remain in house for the duration of the contracted stay with Hockley Valley Resort. The registered guest accepts responsibility for other unit occupants that are in violation of the rules laid out within this document.
  • 3) Excessive noise or activity that disturbs other guests may lead to using your security deposit for compensating other guests and/or eviction from the property without refund of hotel charges.
  • 4) Smoking inside the room or on the balcony is not permitted at any time. If any traces of smoking are detected, a minimum charge of $250.00 plus taxes will be deducted from your security deposit.
  • 5) Pets are not permitted in any rental suites with the exception of the Service Dogs, with prior notice given at time of reservation.
  • 6) The occupancy of your rental unit may not exceed the maximum persons allowed and violations of occupancy may lead to eviction.
  • 7) Any damage caused to the rented room (including but not limited to damage to furniture, fixtures, flooring, walls, doors, appliances, and the unit’s exterior) will be paid by the registrant. Hockley Valley Resort reserves the right to charge the cost of damage to the Credit Card on file, or invoice, and agrees to provide the guest with a statement of charges.

OTHER IMPORTANT INFORMATION

Hockley Valley Resort cannot guarantee specifics about room location, amenities and views, or early check-ins and late check-outs. These options can be secured with an additional charge. All reservations are subject to acceptance by Hockley Valley Resort. Every effort is made to ensure accuracy although errors may occur. We reserve the right to change or correct information without notice should the need arise.